Gift Card Terms & Conditions

Gift Card Terms and Conditions

Terms and conditions: these terms and conditions apply to use of The Ultimate Gift Card (“Card”) issued by Blackhawk Network (Australia) Pty Ltd ABN 84 123 251 703. If you give this Card to another person, you must tell them that they will be bound by these terms and conditions. NSW law applies to these terms and conditions. By using your Card you unconditionally submit to the jurisdiction of the courts of NSW.

The Card may be used to swap for a participating retailers Digital Gift Card(s), provided that the Card has enough unused value to make the purchase. Once the Digital Gift Card(s) has been received the retailers terms and conditions and expiry date will apply to the use of the Digital Gift Card(s).

  1. These are terms and conditions that apply to use of Card. Users of the Card are deemed to accept these terms and conditions of use.
  2. The Card is not registered to any user. Consequently anyone in possession of the Card may use it. Any use of the Card is deemed to be made by the cardholder. So keep your Card in a secure place. Defaced, mutilated, altered, lost or stolen Cards will not be replaced. If your gift card is lost or stolen, or you suspect an unauthorised transaction, immediately notify us. We may be able to stop the gift card value being used, but require the card number, original balance and expiry date.
  3. To use your Card, visit and redeem for a Digital Gift Card of your choice.  These Digital Gift Cards are issued by participating retailers and the participating retailer’s terms and conditions and expiry date will apply to the Digital Gift Cards.  You must make yourself aware of any participating retailer terms and conditions applicable to the Digital Gift Cards.
  4. The Card cannot be redeemed for cash, reloaded, returned for a refund, have their balances consolidated to a new gift card, or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities. Cash will not be given for any unused amount.
  5. Cards expire at the end of the month which is three (3) years after the month of Activation which can be checked at Cards may not be redeemed after their expiry date.
  6. The Card cannot be used in conjunction with any other promotional offer unless otherwise advised by the individual merchant.
  7. There is no GST included in the cost of the gift card. The GST is on the product that purchasers buy with their gift card.
  8. The Card is multi-usable. You may check your balance and expiry date at
  9. All cards purchased at any store are activated when purchased at the point-of-sale. Cardholders are advised to write the month and year of purchase on the back of the card, if this is not done at the point-of-sale.
  10. If you have a query or complaint about the Card, please raise it through any of our contact channels. We are not liable for the availability, quality or fitness for purpose of any goods or services purchased with the gift card. Any dispute about goods or services purchased with the Card must be resolved with the merchant. Except for rights which cannot be excluded, any conditions or warranties implied or imposed by legislation or otherwise are excluded from these terms and conditions. To the extent permitted by law, our liability is limited to replacing faulty gift cards.
  11. Our contact channels are
  12. We may cancel any Card, for any reason at any time without notice. If we do so, we may either provide a refund or a replacement gift card of equivalent value unless we reasonably suspect fraud in relation to a gift card. The gift card remains our property.
  13. We can vary or replace these terms and conditions of use from time to time (including to introduce new fees) by publishing a notice on the website The current version of these conditions is available through our website
  14. The laws of the state of New South Wales apply to this agreement. By entering into this agreement you unconditionally submit to the jurisdiction of the courts of New South Wales.
  15. Blackhawk Network (Australia) Pty Ltd of Level 17, 101 Miller Street North Sydney NSW 2060 is the Card Issuer.